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Home Fresh, Life Easy

FAQs
updated Aug 2023

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How much do you charge?

We currently charge $75-$110/hr depending on your clean needs.

Hit "Inquire Here" to discuss your cleaning needs and to start your inquiry process. 

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Can I book a time-slot through the website?

Not anymore. The website is a great place to read about our different services, view our recent instagram posts, keep up with the blog and more, but you can not currently book a time-slot directly through the site. Hit "Inquire Here" to start your inquiry process where we will discuss time and price estimates as well as available time slots. 

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How and when should I pay?

Payments are due day of your clean. You can send payment in the following ways:

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How do I leave a review?

Click here.

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Can you clean my 9000 sq. ft, 5 bedroom, 3.5 bathroom house? tomorrow? And in two hours?!

Probably not! In my experience, cleaning a home takes time and patience and having realistic time expectations allows for both client and cleaner(s) to be happy with the provided services. I find that having ample time to clean everything properly makes for the best room transformations and extends the life of your home's materials. Taking the time to be thorough also allows space for us to familiarize ourselves with your home’s hidden dirt, dust, and bacteria so we never miss a spot. 

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What can I do to prepare for my clean?

Great question. Before we arrive we suggest doing any or all of the following: Put away any valuable items you do not want moved around or touched, remove every day clutter from surfaces and floors such as toys, clothes, dishes, etc, remove dishes from the sink, and flip on the AC or open the windows to get some air flowing. Some weeks you might not get around to this stuff, no problem. If you get a moment, your assistance will always be well-received. Thanks in advance. 

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How can I contact Order & Scrub if I have any questions before or after my clean?​

  • Email us at orderandscrub@gmail.com. We will get back to you as soon as possible. 

  • DM us on Instagram (@orderandscrub) or PM us on Facebook. We try to check both inboxes weekly.

 

Does Order & Scrub have social media?

Yes! Follow us! Catch us posting monthly cleaning content and help us build our community.

Be sure to tag us when you get home to your fresh space.
 

instagram: @orderandscrub

tiktok: @orderandscrub

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Are you running any current promotions?

We are currently running two promos through the end of the year:
 

  1. Refer a friend and get $15 off your next cleaning service (if they book a service).
     

  2. $10 Amazon gift card, $10 Starbucks gift card, or $10 off your next cleaning service if you leave us a great and positive 5-star review on Google. ⭐ ⭐ ⭐ ⭐ ⭐ Reviews mean so much to us. They encourage us and help us spread the work about the business. Thank you in advance.

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What locations do you serve?

We are order and scrubbing all over San Diego. This includes but is not limited to: Mira Mesa, Poway, Rancho Bernardo, Carmel Valley, Torrey Highlands, La Mesa, Downtown, Pacific Beach, Ocean Beach, Rancho Peñasquitos, Escondido, Carlsbad, Encinitas, Vista, and Oceanside. Inquire to see if we clean in your area.

 

When should I schedule a General Maintenance Clean?

Once your home is at top-tier freshness, it is time to start scheduling your recurring maintenance cleans. Don't worry - we'll let you know when it's time. 

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Can I purchase Order & Scrub merch/apparel?

omg, yes! Email orderandscrub@gmail.com for more info about O&S branded items. 🤎

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*Email us at orderandscrub@gmail.com if you have additional questions.*

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